We're Here to Help

Get in Touch.

💬 We're here to support your learning journey. Whether it's a download issue, payment question, resource request, or school partnership — we respond fast, usually within minutes on WhatsApp.

WhatsApp — replies in minutes
Email — replies within 24 hrs
📱
WhatsApp — Fastest Response
+254 768 515 494
Best for: download issues, payment problems, urgent questions. We respond within minutes during business hours.
Open Chat →
🕐
Business Hours
Monday – Saturday: 7:00 AM – 8:00 PM
Sunday: 9:00 AM – 5:00 PM. During school exam seasons we extend hours. Downloads are available 24/7 automatically.
🇰🇪
Based in Kenya
Serving all 47 counties
Resources available to any student in Kenya with an M-PESA account and a smartphone. No physical office — fully digital.
💬 What do you need help with?
⬇️
Download not working Tap to WhatsApp us immediately — we fix this in under 5 minutes
→ 📱
Paid but no download received Send us your M-PESA transaction code and we'll sort it immediately
→ 📝
Request a specific resource Don't see what you need? We can create it — WhatsApp us
→ 🏫
School / bulk purchase inquiry Special pricing available for schools and large orders
→ ↩️
Refund request We honour our 7-day satisfaction guarantee. WhatsApp us with your order details
→ ❓
General question Anything else — just tap and WhatsApp us directly
→
⚡ Quick Answers
Instantly — within seconds of your M-PESA PIN confirmation. The download link appears on the screen immediately. You also receive an SMS receipt from M-PESA.
WhatsApp us immediately at +254 768 515 494 with your M-PESA transaction code. We will send you the download link manually within 5 minutes. This is rare but we have you covered.
Yes. We offer a 7-day satisfaction guarantee. If the resource doesn't match its description, WhatsApp us and we'll issue a full refund or replacement immediately.
Yes. We offer bulk licensing for schools, custom resource creation for teachers, and special pricing for large orders. Email adminnexalearn@gmail.com for a quote.
Yes — WhatsApp us with the subject, grade level and topic you need. If it fits our quality standards we'll create it, often within 48 hours.

✉️ Send Us a Message

Fill in the form and we'll respond via email or WhatsApp, whichever you prefer.

What is this about? *
⬇️ Download Issue
💳 Payment Issue
📝 Resource Request
🏫 School/Bulk Order
↩️ Refund Request
💬 Other
Please enter your name
🇰🇪 +254
Please enter a valid Kenyan phone number
Please enter your message

We typically respond within minutes on WhatsApp, or within 24 hours by email.

🎉

Message Sent!

Thank you for reaching out. We've received your message and will respond via WhatsApp shortly.


💬 Also WhatsApp Us Directly

🇰🇪 Proudly Kenyan

📍 Fully digital — accessible from anywhere in Kenya with M-PESA. No physical office needed.
📱 M-PESA payments work with any Safaricom line. Instant downloads to any device.
🏫 Resources used by students in Nairobi, Mombasa, Kisumu, Nakuru, Eldoret and rural Kenya.
✉️ Email: adminnexalearn@gmail.com
📞 WhatsApp: +254 768 515 494
🗺️
Kenya — Serving all 47 counties
💬
Chat with us
✅ Success